All orders dispatched to the United Kingdom or overseas are sent carriage-paid. You will never be charged hidden fees or surprise surcharges at checkout.

All parcels are being tracked by us to ensure smooth and quick delivery to your doorstep. You will receive tracking details via email after your item has been shipped out.

Yes, we ship all over the world. Note; orders to some destinations may take a bit longer to arrive.

Delivery Timeframes
Once your order is confirmed, please allow 4–9 working days (Monday to Friday) for delivery:

• Within the United Kingdom
  Processing Time: 1–2 working days
  Transit Time: 3–7 working days after dispatch
  Total Delivery Time: 4-9 working days (Monday - Friday)
• International
  Processing Time: 1–2 working days
  Transit Time: 3–12 working days post-dispatch
  Total Delivery Time: 4-14 working days (Monday - Friday)

Our return policy guarantees that you can return your order within 30 days of receipt for any reason.

Items must be returned to us in an unworn and unwashed condition, suitable for resale with the labels still attached.

We also accept returns of items purchased during a sale. Items bought during a sale can be exchanged for another product, a voucher, or the purchase price.

Return shipping costs for returns of orders globally are the customers responsibility.

You can find your order number in the confirmation email you received after placing your order. This is a five-digit code. If you did not receive this email correctly, our customer service will be happy to assist you.

Contact us on our contact page or send an e-mail to info@vintares.com